Notice of Nondiscrimination

ACCESS Group, Inc. complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, ACCESS Group, Inc. does not discriminate based on of race, sex, color, age, national origin, religion, disability, Limited English Proficiency (LEP), or low­ income status in the admission, access to and treatment in ACCESS Group, Inc. programs and activities, as well as ACCESS Group, Inc. hiring or employment practices.

Complaints of alleged discrimination and inquiries regarding ACCESS Group, Inc. nondiscrimination policies may be directed to:

Name: Shalene Caple (Title VI/ADA/504 Coordinator)
Address: 1500 N. Mississippi St., Little Rock, AR 72207
Phone Number: (501) 217-8600 (Voice/TTY 711)
Email Address: info@accessgroupinc.org

Free language assistance for Limited English Proficient individuals is available upon request.

This notice is available from the Title VI/ADA/504 Coordinator in large print, on audiotape and in Braille.

Title VI/ADA Complaint Form

ACCESS Group, Inc. Transportation Programs TITLE VI COMPLAINT PROCEDURES

GENERAL

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs receiving federal financial assistance.

The ACCESS Group, Inc. has adopted a complaint procedure providing for prompt and equitable solution of complaints alleging any action prohibited by the U.S. Department of Justice regulations including but not limited to Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Civil Rights Restoration Act of 1973, Civil Rights Restoration Act of 1987, Americans with Disabilities Act of 1990, Executive Order 12898 and Executive Order 13166.

Any person believing, he or she has been excluded from, denied participation in, denied the benefits of, or otherwise has been subjected to discrimination under any ACCESS Group, Inc. service, program or activity (whether federally funded or not) due to that person's race, color, national origin, religion, sex, age, disability, LEP, or economic status has the right to file a complaint. ACCESS Group, lnc.'s Personnel Policy governs employment-related complaints of discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the complainant and/or his/her designee as soon as possible, but no later than 180 calendar days after the alleged violation to:

Shalene Caple., (Title VI/ADA Coordinator)
ACCESS Group, Inc.
10618 Breckenridge Drive Little Rock , Arkansas 72211
Email: Shalene@ACCESS Group, Inc.
Telephone: 501-217-8600 (voice/TTY 711)

Within 15 calendar days after receipt of the complaint, the Title VI Coordinator or designee will contact the complainant to discuss the complaint and the possible resolutions. Within 30 calendar days of the meeting, the Title VI Coordinator or designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille or audio tape. The response will explain the position of the ACCESS GROUP, INC. and offer options for substantive resolution of the complaint.

If the response by the Title VI Coordinator or designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision of the response to the Federal Transit Administration (FTA}.